What are PLS’ IT support hours?
rsweiss2022-08-09T23:21:37+00:00The PLS IT support team is available via phone or email from 9 a.m. to 5 p.m. MST. Contact the PLS support line at (844)458-1078 [...]
Will the PLS team help me set up my hardware?
rsweiss2022-08-09T23:22:51+00:00Yes, with the purchase of an annual IT support contract, the PLS team will help you set up, maintain, and troubleshoot your hardware. Contact the [...]
What happens if my hardware breaks?
rsweiss2022-08-09T23:24:21+00:00A 1-3 year warranty is included with all PLS hardware, depending on the product. Contact the PLS support team to initiate a return merchandise authorization [...]
How do I return hardware?
rsweiss2022-08-09T23:25:24+00:00A return can be requested by contacting PLS, or by contacting your dedicated PLS Account Executive directly at support@professionallabelsolutions.com, (844)458-1078 Ext. #7.
How long does my hardware take to ship?
rsweiss2022-08-09T23:25:58+00:00Most hardware ships in 2-5 business days, however, expedited shipping is available at an additional cost.
How do I contact PLS?
rsweiss2022-08-09T23:26:47+00:00PLS hardware support is available on weekdays 9 am - 5 pm MST. To contact PLS you can email at support@professionallabelsolutions.com or call (844)458-1078 Ext. [...]
Where can I order Treez hardware?
rsweiss2022-08-09T21:02:14+00:00See a full selection of Treez-compatible hardware on PLS' Online Store